Virgin Atlantic refers to a well-respected British airline. The airline was founded in 1984 and began operating in the same year. Unknown to some people, the airline boasts of an incredible fleet size of 35. The headquarters of Virgin Atlantic Airlines is in Crawley in the United Kingdom.
You’ll be happy to know that the air service covers nearly 30 different destinations. Notable destinations include Sydney, Shanghai, Athens, Mumbai, Delhi, to mention but just a few. It may interest you to know that the air service allows customers to book air tickets online.
What is Virgin Atlantic Cancellation Policy?
Customers must know the Virgin Atlantic cancellation policy. Just like other airlines, Virgin Atlantic Airlines has the most customer-friendly cancellation policy. Kindly note that the airline sells both refundable and non-refundable air tickets.
Virgin Atlantic cancellation policy 24 hours demands that a customer cancels the ticket before the deadline. Every air ticket has a specific expiry date. If a customer fails to cancel the air ticket, the airline will turn down the cancellation request. Consequently, the customer will not receive a refund. Conversely, if a customer cancels the air ticket before the deadline, the airline approves the request. Therefore, such a customer gets a refund, soon after application.
It may fascinate you to know that Virgin Atlantic cancellation due to illness favors the customers. In such a case, a customer is at liberty to re-book. However, one must be ready to prove that indeed they were unwell. Upon verifying that, the airline will allow you to either request cancellation or re-book. The fantastic news is that the airline will not charge you any administration fee.
Virgin Atlantic Flight Cancellation Policy
Just like other airlines, Virgin Atlantic Airlines charges a reasonable fee. Virgin Atlantic cancellation charges depend on the type of ticket as well as the purpose. This policy implies that if a customer cancels a flight owing to illness, they don’t pay an administration fee.
For non-refundable tickets, Virgin Atlantic Airlines deducts a cancellation fee of $38.However, if one cancels the air ticket due to passenger’s death, they do not pay any cancellation fee. This fact explains the essence of including the reason for flight cancellation.
If a customer decides to use part of the airfare, the airline does not deduct any cancellation fee. In such a case, the customer receives the difference between the amount paid and the money used.
How Much Virgin Atlantic Cancellation fee for Non-refundable
Virgin Atlantic cancellation policy doesn’t apply uniformly for both refundable and non-refundable tickets. For a non-refundable air ticket, a customer only pays $38.However, please note that the customer must cancel the air ticket within the deadline.
If a customer cancels the ticket within the deadline, he or she receives government taxes as a refund. On the flip side, if the period expires, then the customer does not get any refund.
Virgin Atlantic Compensation
EU legislation 261 demands that airlines inform the passengers of flight cancellations. The airline ought to notify passengers of the cancellation at least two weeks early. The law also expects airlines to compensate customers in case of travel delay.
Virgin Atlantic deals with situations on a case by case basis. If a natural disaster necessitates cancellation, then the airline doesn’t compensate the passenger. However, if a blatant error by the airline’s employee triggers either delay or cancellation, they pay them.
It’s crucial to note that the airline is entirely devoted to satisfying the passengers fully.Therefore, the airline rarely delays trips unless it’s unavoidable.
Virgin Atlantic Airlines Refund Policy
Virgin Atlantic cancellation refund policy is one of the most reasonable ever. A customer is free to request a refund before the stipulated date. Kindly note that Virgin Atlantic Airlines has a strict refund policy for both refundable and non-refundable air tickets.
For a refundable ticket, a customer can request a full refund. However, such a customer must tender the request before the set deadline. On the other hand, a non-refundable air ticket, a customer can only receive government taxes and the scheme costs.
Both the refundable and the non-refundable tickets draw an administration fee. For non-refundable tickets, the airline deducts $38 to process the refund request. If a request stems from a calamity, such as an illness, the airline doesn’t deduct any cancellation fee.
Below are some the circumstances under which the airline can reject a refund request;
- If a customer requests a refund, after the expiry of the set deadline, the airline rejects a refund.
- If a customer fails to prove illness
Please note that the airline refunds the travel funds to the person who purchased the ticket. In case the traveler passes on, then the airline may refund the next of kin. Additionally, the airline pays the refund in the same currency the buyer used. However, the buyer and the airline may agree otherwise. The airline encourages customers to prove whether they are entitled to a refund.
Read How to Cancel Virgin Atlantic within 24 Hours of Booking
The ticket cancellation procedure depends on how you bought the air ticket. For example, if one purchased the air ticket via a travel agent, contact them to cancel it. On the other hand, if you buy on the airline’s platform, contact the customer service for cancellation. The customer care agents will help you cancel the flight within 24 hours.
Flight Cancellation Steps
Canceling a flight online is now easy and straightforward. For one to cancel the trip, they can follow the below steps.
- Open the web browser of your choice
- Enter the domain name, fly with. virginatlantic.com
- Check in to your account
- Navigate to manage your booking option.
- Select the flight to cancel
- Submit the cancellation request
Alternatively, you can cancel the flight by calling the customer service. However, you must provide all the necessary information. The customer care agent will help you cancel the trip. You’ll receive a notification to prove that the cancellation was successful.
No Show Policy
What happens if one misses a Virgin Atlantic flight? Well, the airline has a stringent no show policy. If a customer does not show up for the trip, they must report to the support desk. The support desk will then book the next trip for you.
On the other hand, if one doesn’t turn and fails to report to the support desk, their ticket becomes invalid. Consequently, if such a customer applies for a refund, the airline will turn down the request. The no show policy allows the airline to charge the customer a no show fee.
Virgin Atlantic Airline-Final Thought
Nothing draws customers more than pocket-friendly cancellation policies. Virgin Atlantic charges the least cancellation fees. What’s more, the airline has the most polite and warm support team. Not to mention that the airline offers several services online. Additionally, both the cancellation policy and refund policy are highly customer-friendly.
You’ll be happy to know that the airline flies to nearly 30 destinations. You’ll love this; the airline doesn’t deduct any cancellation fees in case of an unexpected disaster. These policies prove how much the airline values its customers. Therefore, you have every reason to consider Virgin Atlantic for air services. You’ll love their services. Truly, Virgin Atlantic is the best airline today!
FAQ’s About Virgin Atlantic Cancellation Policy
What are refundable tickets?
Refundable tickets are those air tickets for which customers can request a refund. However, the customer must cancel the air ticket before the set deadline. The good thing about refundable tickets is that the air service offers a discount. Therefore the tickets become either partially non-refundable or fully non-refundable.
For a refundable ticket, the customer can receive a full refund after the necessary deductions. Necessary deduction mainly includes a cancellation fee, if applicable. A cancellation fee does not apply if a customer either dies or falls ill. However, such a customer must prove that they missed the flight owing to sickness.
What are non-refundable tickets?
A non-refundable ticket is a ticket that a client doesn’t receive a full refund in case of cancellation. The airline encourages customers to take travel insurance, especially if they wish to cancel it. A non-refundable ticket attracts a cancellation fee of $38 when the customer cancels it.
However, when a customer requests a refund, they only receive both taxes and scheme costs. If a customer fails to travel owing to a calamity, they can use the non-refundable ticket to re-book the flight. In such a case, Virgin Atlantic Airline does not deduct any cancellation fee.
What is Virgin Atlantic Airlines’ cancellation policy?
Virgin Atlantic flight cancellation policy is highly customer-friendly. The cancellation policy allows customers to cancel a flight due to unavoidable reasons. However, the customer must cancel the trip within the indicated date. Failure to do, the air ticket automatically becomes invalid.
The cancellation policy applies differently depending on the type of ticket. For a non-refundable ticket, a customer must cough up an administration fee of $38.The support team deducts the administration fee from the travel funds.
If a customer buys the ticket via a travel agent, then contact them. The travel agent will help you cancel the flight. However, you must know that the agent may deduct a reasonable cancellation fee. The travel agent will also help to process your refund.
Does Virgin Atlantic have a no show policy?
Yes, they do! Virgin Atlantic has a very elaborate, no show policy for the customers. A customer ought to prove why they missed the flight. If the customer’s proof is genuine, the airline allows them to re-book. However, the customer must report to the support team during the travel day.
On the other hand, if a customer fails to turn up and fails to report to the support desk, the air ticket becomes invalid. Kindly note that the air service does not deduct, a no show fee, if the reason is genuine. If a customer missed the flight for a fraudulent purpose, then the air service rejects the refund request.
Does Virgin Atlantic compensate passengers for delays or cancellations?
Virgin Atlantic airline respects European Union’s 261 legislation. For this reason, the airline may compensate passengers for delays or flight cancellations. Alternatively, the airline notifies passengers of impeding flight cancellation two weeks before departure day.
The airline compensates passengers for any delayed flight. However, the delay must be a result of their own mistake. Kindly note that the airline does not pay for delays triggered by natural disasters. Similarly, the airline does not compensate for flight cancellations triggered by a natural disaster. Such a calamity includes strong winds, earthquakes, and storms, to mention but just a few.
Which destinations does the airline cover?
Virgin Atlantic covers a vast number of destinations. Examples of these destinations include;
How does one cancel an air ticket?
A customer can cancel an air ticket in two ways. Kindly note that how to cancel an air ticket depends on how one bought the air ticket. Below are the two conventional methods of canceling the air ticket.
Calling the support team; a customer can cancel the air ticket by calling the customer service. However, the customer will have to provide essential information. Key among these details include the booking number, date as well as customer’s full name.
Canceling the ticket online; a customer can cancel an air ticket on their own online. Log in to your account. Navigate to manage your booking option. Select the flight that you would wish to cancel. You should receive a confirmation notification to prove that your cancellation was successful.
If a customer buys the ticket via a travel agency, contact them. The travel agent will help you cancel the flight. Please note that the travel agent may deduct a cancellation fee, if applicable.
Can one change the flight?
Yes, you can! Virgin Atlantic allows a customer to change the flight for different reasons. There are two ways of altering a trip or re-booking after cancellation. Firstly, one can change the flight by calling customer care.
Alternatively, a customer can change the flight on their own, online. Log in to your account and click on manage your booking options. Follow the prompts then select the trip you’d like to book. You will receive a notification to prove successful re-booking.