Etihad Airlines is among the largest airlines that operate in the United Arab Emirates. The airline was founded in 2003, but started operations several months later. Unknown to some people, the air service has an incredible fleet size of 102. Not to add, that Etihad Airlines flies to nearly 82 different destinations spread across the world. The headquarters of the airlines are in Abu Dhabi in the United Arab Emirates.
Interestingly, the airline offers a wide range of services online. Therefore, any customer can fully book a flight online. Similarly, a client is free to cancel a booking when the need arises. However, they must follow the Etihad cancellation policy. The policy exists to ensure that the airline safeguards customers’ travel funds.
Lucky for you, this punchy article will fully enlighten you on the Etihad Airways ticket cancellation procedure. Additionally, the write-up will equally touch on the refund policy as well as the no show policy. Kindly read the article to the last word, to capture all the essential travel policies.
Etihad Airways Flight Cancellation Policy
Every client deserves to know the Etihad Airways flight cancellation policy. Etihad is among the airlines with a 24-hour flight cancellation policy. A customer is free to cancel a flight within 24 hours. The good news is that such a customer is eligible for a full refund. Usually, as long as a customer nullifies the air ticket before departure day, you’ll get a refund.
However, you must have purchased the ticket using a single credit card to get a refund. Customers must know that all tickets are subject to the set fare rules. The exciting news is that Etihad Airlines provides different ways of canceling an air ticket.
Firstly, the Etihad cancellation policy allows a customer to nullify the ticket online. Alternatively, you’re at liberty to contact the support team for cancellation assistance. You’ll be glad to know that Etihad has a reliable voucher system. Therefore, you may opt to get a voucher after you cancel the flight.
A client can use this voucher to book an alternative flight after a flight cancellation. However, you must not forget that fare differences will apply. Customers will love this; Etihad Airways is currently lowering the change fees. Therefore you can re-book a flight after flight cancellation at a very affordable rate. How exciting is that?
Today, if a customer passes on, the airline cancels their air ticket. Any member of the next of kin can request a refund on behalf of the departed. The airline will process the refund request and repay him or her.
Etihad Airlines Cancellation fees
As hinted before, Etihad Airways flight cancellation policy expects the airline to charge an Etihad flight cancellation fee. Technically the value of the fee relies on the amount of booking fee and the destination. The exciting reality is that you own a special fare; you do not pay this service charge.
If a customer cancels the ticket within 24 hours, they pay no service charge. Not to add, that the client is eligible for a full refund. Usually, if a client cancels the flight 4 days to the departure date, they pay an Etihad flight cancellation fee of 0.1%. Kindly note that the airline deducts this fee from the paid booking fee.
Etihad Airways Ticket Cancellation Procedure
Technically, the Etihad cancellation policy provides two ways of canceling a flight. Firstly, a customer can nullify the air ticket online. The second option is to contact customer service to invalidate the air ticket for you directly.
Here are the simple steps to follow to cancel your flight successfully.
- Open a web browser of your liking.
- Visit Etihad.com (Etihad’s Official Website)
- Navigate the site and select manage my booking option.
- Enter your correct booking number and surname
- After that, click on my booking option tab below the text boxes
- Select the booking you wish to nullify
- Follow the simple on-screen instructions
- Submit the flight cancellation request
What if I bought the ticket via a travel agency? Well, the best way to cancel the flight is to contact the travel agency. Nowadays, most travel agencies allow customers to cancel a booking online. Similarly, if you bought the air ticket via another airline, don’t worry at all.
Just get in touch with the respective airline’s customer care. The customer care agents will capture the flight details then nullify the flight. However, you must know that most airlines charge a flight cancellation fee.
Etihad Airlines Refund Policy
After learning how to cancel the flight ticket at Etihad Airways, we need to know about the cancellation policy. Etihad Airlines has a rigorous refund policy for the customers. For instance, if a customer cancels the trip within 24 hours, they get a full refund. Not to mention, that such clients pay no service charge.
Typically, the airline refunds the exact customer who booked a flight. In most cases, Etihad Airways take between 14 to 30 days to process a refund. Kindly note that different payment methods take varying duration to reflect. However, a credit card repayment takes the longest to reflect in the customer’s account.
If your repayment takes unusually long to reflect, don’t hesitate to contact the support team. The team will be more than willing to help you out. Please note that the Etihad Airways cancel booking policy expects the airline to transact in the same currency.
Therefore, if a customer booked the ticket using USD, Etihad will refund you in terms of the US dollar. As you’d expect, the airline first makes all the necessary deductions before repaying. Consequently, one receives the final amount after all the relevant deductions.
Etihad Airlines Compensation
Etihad Airlines is highly committed to offering high-quality services. For this reason, the airline rarely cancels flights for their customers. However, sometimes, a natural calamity may necessitate a delay or a cancellation. In such a case, the airline offers no compensation to any of the affected passengers.
On the contrary, if an employee’s misdeed causes the delay, you may claim compensation. In some cases, you may opt to cancel the flight and re-book. The unfortunate reality is that re-booking attracts a re-booking service charge.
The good thing is that if the airline cancels your flight, you’re eligible for a full refund. Typically, Etihad Airlines notifies customers about an impending delay or a cancellation in time.
Etihad No Show Policy
Etihad expects customers to always stick to the set departure time. For this reason, if a customer shows up late, they miss the flight. Similarly, if a customer fails to turn up for a plane, Etihad immediately cancels the trip. The unfortunate reality is that you’ll have to cough up a sizable no show fee.
Customers whose flights were canceled, can change the booking. However, the airline will charge them a reasonable flight change fee. To avoid all this, please stick to the agreed-upon departure time. The incredible news is that the airline’s staff are highly punctual. For this reason, you have no reason to fear getting inconvenienced.
Etihad Airlines cancellation – Final Thoughts
The dream of every passenger is to arrive at the destination safe and sound. There’s no better airline to approach for travel services than Etihad Airlines. Firstly, you’ll immediately love the Etihad cancellation policy. Therefore, a customer can breathe easy knowing that their travel funds are safe. Additionally, the airline highly respects your privacy. For this reason, you don’t need to, explain, for canceling a flight.
Apart from that, Etihad has the warmest customer service ever. Customer care agents are always ready and willing to offer assistance. Not to add, that the support team demands no service charge for services rendered. You must have heard about the airline’s reasonable no show policy. In case you miss a flight, you do not lose your money. What an unbelievably fantastic airline!
FAQs Related To Etihad Cancellation Policy
If I have used part of my ticket, am I entitled to a refund on the unused booking fee?
Yes, you are! A client is free to either use part or the entire booking fee. You’ll be glad to know that you can request a refund for an unused ticket. Kindly ensure that you follow the Etihad cancellation policy to request a refund.
You must note that you’ll have to pay an Etihad cancellation fee. Typically, if the cancellation fee exceeds the unused ticket, it’s unwise to request a refund. In such a case, the airline will not approve your flight refund request.
What is Etihad Airlines cancellation fee?
Usually, if a customer nullifies the flight within 24 hours, pay no cancellation fee. On the contrary, customers who delay beyond 24 hours must pay up an Etihad cancellation fee. Technically this service is usually not constant.
The value of the fee relies on external factors such as the destination and the booking fee. Kindly note that all airfares are subject to the set airfare rules. Therefore, you ought to familiarize yourself with these rules when buying the ticket.
Where can I see my refund status?
Technically it is not possible to monitor your refund status. That is not to suggest that you may not receive your repayment. Usually, if you’re eligible for a refund, Etihad Airlines will send you the travel funds. The best way to know your refund status is to contact the customer service directly.
Can one modify a booking?
Yes, you can! Etihad allows customers to change a booking. However, you must know that the airline charges a small change fee. Currently, there are two ways of modifying a trip successfully. Firstly, you may opt to directly phone customer service for assistance. Alternatively, you may choose to change the flight on your own. Just visit Etihad’s official website and follow the simple on-screen instructions. However, you must know that fare differences will apply.
Does Etihad compensate customers for delays?
Yes, they do! Factually speaking, Etihad is one of the most time-conscious airlines ever. The airline rarely awaits late customers. However, some unexpected natural occurrences may make a flight cancellation necessary. The unfortunate reality is that the airline does not offer compensation in such a circumstance. On the other hand, if an employee’s misdeed necessitates the delay, you’ll get a sizable benefit.
How can I obtain a refund for an air ticket I booked through a travel agency?
You can contact customer service to request a refund. Most travel agencies have an elaborate refund policy. You must know that all travel agencies accept refund requests for valid air tickets. Interestingly, some agencies allow a client to request a refund online.
If Etihad Airlines nullifies my flight, can I request a refund?
If the airline nullifies your booking, you can request repayment. Interestingly in such a case, you won’t pay any Etihad cancellation charges. You won’t believe this; if the airline cancels your booking, you can claim compensation. Not to add, that in such a case, you’re eligible for a full refund. The encouraging news is that Etihad Airlines rarely nullifies a ticket.
Which destinations does Etihad cover?
Etihad Airlines covers both domestic and international destinations. Here is a list of some of these beautiful destinations.
What’s the most convenient way of nullifying an air ticket?
The most preferred way of canceling the air ticket is on the airline’s official website. Remember that the airline’s customer service attends to hundreds of customers, daily. Therefore, it’s not a guarantee that they’ll answer all calls. For this reason, you’d rather cancel the ticket on your own online instead.
Why should one consider Etihad Airlines?
There are multiple reasons why you should consider Etihad Airlines. Firstly, the airline has the most committed customer care agents, for the customers. Therefore, the agents will offer immediate assistance upon requesting it. Additionally, the airline honors the agreed-upon departure time, hence does not wait for any late passenger. Therefore, you’re assured of getting to your destination in time.
How will I get my travel funds back after ticket cancellation?
Are you familiar with Etihad Airlines? Usually, the airline uses the same payment method to refund customers. For instance, if you booked using a credit card, you’ll similarly receive the repayment.