Air Vistara is a well-respected airline that operates in India. The airline was founded in 2013 but started operating in 2015. The headquarters of this airline is in Gurgaon. You’ll love this; at the moment, the air service has an eye-popping fleet size of 42. Apart from that, the airline flies to over 30 different destinations. The exciting news is that the airline offers a wide range of services online. For example, one can book a reservation on the airline’s official website.
Additionally, you can conveniently cancel your booking on the airline’s official website. No wonder you need to understand the Air Vistara flight cancellation policy. Luckily for you, this attention-grabbing write-up will spill the beans. You’ll get to know all the Air Vistas’ travel policies and other essential airfare rules. Apart from that, you’ll get to understand any applicable service charge.
What is Air Vistara’s flight cancellation policy?
Customers need to know how to cancel the Vistara flight booking policy. The good news is that just like other airlines, Air Vistara airlines provide different ways of revoking the booking. A customer is free to cancel a reservation up to 48 hours to nullify it. However, you must know that the airline charges a reasonable flight cancellation fee. Ordinarily, the cancellation fee relies on the kind of airfare you bought.
Vistara 24-Hour Cancellation Policy
Technically the airline has a 24-hour cancellation policy. The exciting reality is that you cancel the booking within 24 hours, you pay no service charge. Not to mention that the Vistara cancellation refund policy dictates that such a client receives a full refund. Interestingly as we’ll see later, the airline offers different ways of revoking an air ticket. Whichever option you choose, you’ll receive a repayment. As long as an air ticket is valid, one will receive a refund.
1. Flight Cancellation Process
Just like ordinary airlines, Air Vistara Airlines provides different ways of requesting repayment. For example, a client can successfully nullify a booking online at no extra charges. Vistara ticket cancellation online option is not just efficient but also fast
Below are some of the online ticket cancellation options available for you.
a) Cancel the booking on the airline’s official website
One of the options for nullifying the booking is on the airline’s official website. This option is not just fast and convenient but also reliable. Feel free to visit www.airvistara.com,(Vistara’s official website). Ensure that you enter the correct flight details for quick flight retrieval.
b) Canceling the flight on the airline’s mobile App
The second option on the table is to revoke the booking on the airline’s official website. You can easily download the airline’s mobile application for free. Feel free to use the App to complete the ticket cancellation. The exciting reality is that the App is reliable and fast.
c) Nullifying the flight on email
Vistara ticket cancelation online policy permits one to use email. You’re free to revoke the booking by email. Feel at liberty to request a flight cancellation via [email protected] must know that the airline’s customer care does not charge extra charges. Please ensure that you include all the necessary flight details, such as the booking fee and the last name. Once the airline processes your cancellation, you should receive a notification.
2. Offline Ticket Cancellation Procedure
Are you interested in an offline ticket cancellation option? Don’t worry as the Vistara Airlines has you covered. Air Vistara flight cancellation policy offers two offline ticket cancellation options. Below are these fantastic ticket cancellation options available for you.
a) Revoke the booking by direct calling
What better way to nullify a booking that by direct calling? You can contact customer service to cancel the Vistara flight booking. Customer care will capture your details then repeal the reservation for you. Air Vistara’s customer care agents are always willing and ready to help out customers.
b) Visit the airline’s airport for ticket cancellation
A customer can visit the airport to request the support team to nullify a booking. The customer care agents will capture your details then revoke the reservation for you. However, you must know that refunding may take a while. For this reason, do not expect the support team to refund you immediately when you visit them.
How to Get a Vistara Airlines Refund
Vistara cancellation refund policy dictates that the airline must refund all eligible customers. Technically the airline uses the same method one used during booking, to refund you. For instance, if you booked through direct banking, Vistara Airlines will use the same to repay you.
Kindly note that the airline will first deduct the service charge then repay you. Therefore a client will only receive the final amount. Usually, repayment processing takes between 7 to 14 working days to reflect. In case your re-booking takes longer, feel free to contact customer service.
What is the Air Vistara flight cancellation fee?
Unlike ordinary airlines, Vistara’s cancellation fee relies on the type of airfare. Usually, different air tickets attract a separate service fee. For an Economy Lite airfare, you pay a fee of INR.3, 000. On the other hand, for a Premium Economy ticket, you pay INR.3500.Just like an Economy ticket, you pay Rs.3,000 for a Business Flexi air ticket.
You must note that the airline deducts this fee from the paid booking fee. In the case of re-booking, a client may need to foot fare differences. Please ensure that you read the fare rules before you book. This information will help you, especially if you need to cancel the booking and re-book.
No Show Policy
Air Vistara Airlines has an elaborate no show policy. If you miss a flight, the airline will nullify your booking. Unfortunately, you may have to pay up a reasonable no show fee. Kindly note that the airline allows one to re-book. Therefore, in case you missed the flight, you may opt to re-book an alternative trip. It always makes sense to notify the airline of your choice in advance. This notification helps the airline to replace you in time. In such a case, the airline may not deduct any show fee.
Also Read:- Alitalia Ticket Cancellation Policy
FAQs Related Air Vistara Cancellation Policy
Am I free to re-book?
Yes, you are! Unlike some airlines, the Air Vistara airlines permit a client to re-book. You must submit your flight change request in time. At the moment, one must submit a flight change request at least 3 hours in advance. If you nullify the flight less than 3 hours before the trip, the air service will reject your request.
Additionally, you must know that the airline charges a change fee. Today the airline charges a flight change charge of INR.3000. It may interest you that the cancellation fee may vary depending on your ticket type; some tickets attract a higher cancellation fee.
If I cancel the booking after the date of departure, am I eligible for a refund?
No, you’re not! You must know that the Air Vistara flight cancellation policy only applies to valid air tickets. Once the date of departure arrives, your air ticket immediately becomes invalid. For this reason, the airline won’t repay you even if you cancel it. That explains the importance of checking the ticket rules. You must know that different air tickets have varying validates.
If I booked via a travel agent, can I request a refund?
Yes, you can! Remember that most travel agencies have a customer-friendly flight cancellation policy. Therefore you can contact customer service to nullify your flight and request repayment. Kindly ensure that you check the airfare rules before you book. Some air tickets are non-cancelled; hence you may lose your travel funds.
Interestingly, some travel agencies allow clients to nullify a reservation online. Thus, you can quickly complete the ticket cancellation on the travel agency’s official website.
Does the Air Vistara cancellation policy apply to third-party air tickets?
No, it doesn’t! The Vistara cancellation refund policy only applies to the airline’s tickets. Therefore in case you booked via a travel agency, you need to contact customer care for help. Similarly, if you booked the reservation via another airline, you must refer to its cancellation policy.
Fascinatingly, most of these travel policies are relatively similar. For instance, if you wish to cancel a flight, you may have to pay a flight cancellation fee. Additionally, the travel agencies only refund one if the air ticket is valid.
How will I know how much refund I deserve?
The value of the refund depends on when you nullify your booking. Generally, if you cancel a reservation within 24 hours, you’re eligible for a full refund. If you delay beyond that, the Vistara ticket cancellation online policy dictates that you pay a flight cancellation fee.
Kindly note that the airline deducts this fee from the paid booking. Thus, you’ll only receive the final amount after the deductions. If you have a question related to a refund, contact customer service for assistance.
What happens if I cancel the booking over looming uncertainty?
In such a case, the airline will refund you. However, you must know that you must follow the right procedure to cancel the Vistara flight booking. Regularly, the airline will deduct a flight cancellation fee before they repay you. Please note this; if the airline inconveniences you, you deserve a refund. All you need to do is to contact the customer care directly for a repayment.
If a family member falls ill and I nullify my booking, do I deserve a refund?
Yes, you do! Please note that the Air Vistara flight cancellation policy respects your privacy. For this reason, you don’t have to provide a reason for the airline to repay you. However, you must ensure that you submit the flight cancellation request in time. Once the air ticket expires, it becomes not only non-refundable but also non-cancelled. Thus, you may end up losing your hard-earned money.
Can I book an air ticket via a third-party?
Yes, you are! Air Vistara allows one to book a reservation through whichever option they please. This fact implies that you may book a flight via a travel agency. However, you must note that such an air ticket won’t be subject to the Vistara cancellation refund policy.
Is it possible for me to monitor my refund status?
No, it’s not! Unfortunately, you cannot check your refund status online. The only available option is to contact the customer care for an update. Another equally reliable option is to visit the airline and ask for an update.
Customers must appreciate the fund that the refund process is not instant. Customer care takes a while to process any given refund. If your refund delays beyond 24 hours, you can contact the support team for immediate assistance.
If I have only used part of my ticket, am I eligible for a partial refund?
Yes, you are! A customer deserves a partial refund if they’ve used part of the ticket. However, you must ensure that your air ticket is valid. However, in case of a partial refund, you must contact customer support directly.
The support agents will capture your details and process a partial refund. Just like other airlines, Air Vistara takes a while to process a refund fully. Therefore you must be patient as it may take up to 14 business days before you receive a refund.
If the airline nullifies my booking unexpectedly, can I request a repayment?
Yes, you can! A client could request repayment if the airline revoked the booking unexpectedly. The good news is that you do not have to pay a flight cancellation fee in such cases. Unknown to some customers, you can claim compensation if the airline inconveniences you.
Please ensure that you ask for compensation in time to avoid losing your money. Technically, Air Vistara’s Airlines rarely nullifies a booking for their customers. You have no reason to worry the airline won’t inconvenience you.
How can I obtain a refund, if I paid for the booking in cash?
If you booked the reservation in cash, you have no reason to worry. All you need to do is to contact customer support for assistance. In most cases, the airline refunds customers through online payment methods. Thus, do not expect the airline to repay you in cash. However, the good news is that as long as you’re eligible, you must receive the right repayment.