As the name suggests, Air Mauritius is a large airline in Mauritius. The airline was first established in 1967. You won’t believe this; the airline boasts a fleet size of nearly 15. That’s not all; the air service flies to over 20 destinations, both domestic and international. The airline’s headquarters is in Port Louis in Mauritius. Unknown to some people, the airline renders a wide range of services online.
For instance, a customer can book a flight online successfully. Similarly, a client is at liberty to nullify an air ticket online. However, one must follow the Air Mauritius flight cancellation policy. That explains the need to understand the Air Mauritius ticket cancellation policy fully. The airline has an elaborate cancellation and refund policy.
Today must be your lucky day, as this thought-provoking article will spill the beans. You’ll get a rare chance to learn about all Air Mauritius travel policies. This knowledge will be essential if you wish to cancel a flight for whatever reason.
Air Mauritius Flight Cancellation Policy
Do you know the Air Mauritius flight cancellation policy? Well, the airline has a customer-friendly 24-hour flight cancellation policy. Usually, if a customer nullifies the ticket within 24 hours, they become eligible for a full refund. That does not suggest that the rest loses their travel funds. As long as you nullify the air ticket before departure, you get a refund.
However, please note that you may have to cough up an Air Mauritius flight cancellation fee. At the moment, the cancellation fee ranges between $100 to $500.The beauty of the cancellations is that they’re all risk-free. You must note that the cancellation fee applies to both domestic as well as international airfares.
Technically, the Air Mauritius ticket cancellation policy provides two ways of canceling a flight. Firstly, you may prefer to contact customer service for cancellation assistance. The second option available is to fill in a flight cancellation form. You can easily access this form from the airline’s official website.
Air Mauritius Cancellation fee
Air Mauritius is among the airlines that charge a cancellation fee. Typically, if one cancels the air ticket within 24 hours, they pay no Air Mauritius flight cancellation fee. On the other hand, a customer who cancels the flight after 24 hours must pay up a cancellation fee. Kindly note that the flight cancellation fee applies for both domestic and international flights.
At the moment, the fee ranges between $100 to $500.The airline deducts this service charge from the paid booking fee. If a customer nullifies the ticket within 24 hours before expiry, he or she will have to pay a fee. In such a case, the cancellation fee ranges between $100 and $40.
How to Cancel an Air Mauritius Air Ticket
Air Mauritius flight cancellation policy provides two distinct ways of nullifying a flight. A client is at liberty to fill in a flight cancellation form online. The second option is to directly phone customer service for immediate assistance.
Customers must note that the Air Mauritius ticket cancellation policy only applies to their tickets. Therefore, if you booked a ticket via a travel agency, worry not. Most travel agencies have a friendly flight cancellation policy. All you need to do is to contact the support team for flight cancellation.
Interestingly, new travel agencies allow a customer to nullify a flight online. Therefore, you can easily cancel a ticket on your own, on the airline’s official site. Similarly, if you bought the ticket via another airline, there’s a way out. However, you must know that you’re subject to the respective airline’s trip cancellation policy.
Air Mauritius Refund Policy
Anyone will quickly fall in love with Air Mauritius’ refund policy. For example, if a customer cancels an air ticket within 24 hours, they become eligible for a full refund. The airline allows customers to cancel the flight before the air ticket expires. Kindly note that Air Mauritius refunds the exact customer who booked the trip.
For this reason, do not expect the airline to pay one on behalf of another client. However, if the customer passes on, Air Mauritius will then refund the next of kin. As you may expect, Air Mauritius first makes all the necessary deductions. Thus, the client receives the final amount after deducting all the applicable service charges.
Technically, a refund takes between 7 to 10 business days. However, some payment methods may take slightly longer than others. If your repayment delays unusually, feel free to reach out to the support team.
Air Mauritius Compensation
Air Mauritius does not await late customers. Therefore, the airline rarely delays a flight for their customers. However, unexpected natural occurrences may sometimes necessitate either a delay or a flight cancellation. In such a case, the client does not receive any compensation.
On the contrary, if an employee’s error occurs, the delay you’ll receive compensation. Similarly, if a technical error necessitates the flight delay, affected passengers will receive repayment. Ensure that you claim your benefit within the stipulated period. The best way to claim it is to fill in a compensation form, online.
No Show Policy
Air Mauritius has a simple and customer-friendly no show policy. If a customer fails to turn up for a flight, the airline nullifies the reservation. Similarly, if a customer fails to complete the check-in process, you risk paying a no show fee. The good news is that the airline strictly sticks to the set departure time.
Therefore, you’re assured of arriving at your destination on time. Customers must resist the urge to arrive late for a trip. Remember that the airline rarely awaits late clients.
Air Mauritius Airlines Cancellation – Final Thoughts
Air Mauritius provides everything that potential passengers look for in airlines. For instance, Air Mauritius flight cancellation policy respects customer’s privacy. Therefore, a client can conveniently nullify a reservation for whatever. Additionally, the air service charges reasonable fees for canceling flight Air Mauritius.
That’s not all; the air service has the most effective customer care. Customer care agents are always ready and willing to offer assistance to needy clients. Nobody would forget to commend Air Mauritius’ staff, for their punctuality. One is always assured of arriving at their destination in time. This fact is since the airline rarely awaits late customers.
No wonder, Air Mauritius Airlines enjoys splendid customer ratings!
FAQs Related air Mauritius flight cancellation policy
If I book the reservation via a travel agency, am I subject to the Air Mauritius travel policy?
No, you’re not! Usually, in such a case, your air ticket is subject to their travel policy. If you want to cancel the air ticket, you’ll not follow the Air Mauritius cancellation policy. However, you’ll be surprised to note that some of these travel policies are alike. For instance, if you wish to cancel a reservation, you may have to cough up a flight cancellation fee.
Am I free to book a reservation through a third party?
Yes, you are! Air Mauritius Airlines allows a customer to book a ticket via a third party. For this reason, you can approach a travel agency for ticket booking purposes. Similarly, you can contact an alternative airline to book an air ticket. You’ll be surprised to know that a third party booking fee is nearly the same as the Air Mauritius airline’s booking fee.
If I cancel the booking after the date of departure, am I entitled to a repayment?
No, you’re not! Technically, Air Mauritius cancellation policy only recognizes valid air tickets. Typically an air ticket becomes invalid after the date of departure. For this reason, the airline does not refund customers for such air tickets.
If I miss a policy, am I subject to any refund policy?
Yes, you are! Typically if a customer misses a flight, Air Mauritius cancels the respective air ticket. Similarly, if a customer shows up late, they risk missing the plane. In some cases, the customer may have to pay up a minimal no show fee. Customers must always complete the check-in process, as required.
Please note, that if you fail to complete the process, you may be charged with a no-show fee. The airline encourages a customer to notify them early, if they won’t travel. Prior notification enables the airline to find a suitable replacement in time.
What happens if I decide to nullify my booking within 24 hours?
Air Mauritius flight cancellation policy permits a client to nullify the booking within 24 hours. The incredible news is that such a customer receives a full refund. Furthermore, the client does not pay any Air Mauritius flight cancellation fees.
Kindly note you’re at liberty to choose how to cancel the flight. You may opt to cancel the ticket online by filling in the flight cancellation form. The second option available is to directly call the customer service to cancel the flight for you.
What’s the most recommendable way of canceling an Air Mauritius booking?
The most preferred way of canceling the ticket is to fill in a flight cancellation form. You must note that the airline serves thousands of customers, online. Therefore, sometimes it may take a while before you reach customer service.
Usually, the cancellation steps are profoundly simple and easy to follow. You don’t even need to contact the support team for any form of assistance.
What are some of the destinations that Air Mauritius Airlines cover?
Air Mauritius Airlines covers nearly 30 different destinations. Customers will be happy to know that the airline flies to both domestic and international destinations. Below is a list of notable destinations.
If a family member falls ill and decides to revoke my booking, am I eligible for repayment?
Yes, you are! Air Mauritius flight cancellation policy does not demand an explanation for flight cancellation. For this reason, you can cancel a flight to take care of an ailing family member. However, you must know that you’ll have to pay an Air Mauritius flight cancellation fee.
How can I reach customer care for assistance?
Do you have any questions, complaints, or suggestions? Don’t worry; you can convey the message to the support team. Feel free to dial +1-855-948-3805 for immediate assistance. Kindly, note that customer care does not charge for any help. Therefore the only charges that may apply are cancellation, refund, and the no show fee.
Alternatively, you can reach the support team via our social media platforms. Currently, we are on Facebook, Twitter, and Instagram. Customers are free to email their concerns via [email protected]
Can I book a reservation online?
Yes, they can! Anyone is free to book a reservation online. All you need to do is to fill in a reservation form. The good news is that the company provides multiple online payment options. Therefore, you can comfortably book a reservation from the comfort of your home. Once you complete booking successfully, you ought to receive an email confirmation message.
What makes Air Mauritius Airlines the best in the business?
If you know Air Mauritius flight cancellation policy, you’ll agree it’s the most customer-friendly. Technically a customer can cancel an air ticket within 24 hours after booking. Therefore, customers can rest easy, knowing that their travel funds are secure. Apart from that, Air Mauritius flight cancellation fees are the least compared to other airlines.
You must have heard about the airline’s no show policy. Usually, if a customer misses a fight, they do not lose their hard-earned money. All you have to do is to contact customer service for a refund.
Furthermore, the airline has the most reachable customer care. There are multiple ways of getting in touch with the support team. You may opt to call them or email them directly. Alternatively, you can reach customer service via social media platforms.
If I decide to nullify a booking of a looming uncertainty, will I get a refund?
Yes, you will! As long as an air ticket is valid, you’ll receive a refund. Remember that the Air Mauritius flight cancellation policy does not demand an explanation. However, you must know that you’ll have to pay a reasonable flight cancellation fee.